Issue 01 · Aftersales
Aftersales index by brand.
Appointment, repair, parts, courtesy car and warranty compliance, rated by users with the brand in their garage.
Aftersales is Chinese brands' pending subject and the data no catalogue tells. This index is built only from ratings by users who own (or owned) a car of the brand: real appointment times, real parts waits, warranties honoured or not.
How to read this table
- The index (0-100) weighs 50% overall satisfaction, 30% warranty compliance and 20% parts availability.
- Appointment and Repair are averages in days: how long to get a slot and how long the car stays in the workshop.
- An absent brand neither passes nor fails: it hasn't reached the ratings minimum yet. If you're an owner, yours counts.
Not enough ratings yet (minimum 3 per brand).
Methodology: only brands with at least 3 ratings from users with a car of the brand in their garage. Index 0-100: 50% satisfaction, 30% warranty, 20% parts.